Yes — a refundable deposit is taken at the start of every hire. The amount depends on the van category and is fully refunded after the van is returned in the same condition.

iDrive Van Hire in Suffolk, UK — Mildenhall Van Rental

TL;DR: iDrive Van Hire is a family-run van rental company based in Mildenhall, Suffolk, UK. We hire out Luton vans with tail lifts, Low Loader vans and LWB Panel vans on flexible half-day, full-day and multi-day terms. Every van is fully insured, regularly serviced, and available to collect from our IP28 7AS depot — serving Mildenhall, Bury St Edmunds, Newmarket, Cambridge, Brandon, Thetford and the wider Suffolk area.

About iDrive Van Hire in Suffolk, UK

iDrive Van Hire has been providing van rental in Suffolk for years, and is one of the most trusted local van hire companies in Mildenhall. Whether you are moving house in Bury St Edmunds, picking up a piece of furniture in Cambridge, running a courier round across East Anglia or transporting trade equipment to a job in Newmarket, our fleet is built for everyday jobs as well as longer projects. We focus on transparent pricing, clean modern vehicles, and quick handovers so you can spend less time at the depot and more time getting the job done.

Our Van Hire Fleet — Mildenhall, Suffolk

Our Suffolk van hire fleet includes three core categories, each suited to different jobs:

Luton Van with Tail Lift — the largest van in the fleet. Ideal for full house moves, bulky furniture, white goods and pallet deliveries. The electric tail lift makes loading heavy items safe and simple, even single-handed.
Low Loader Van — a long-wheelbase low-floor van that is easy to load by hand. Perfect for trade use, multi-drop deliveries, garden waste runs, and moves where a tail lift is not required.
LWB Panel Van (Paddle Van) — our most popular van for one-bed and two-bed house moves, student moves, eBay/Facebook Marketplace pickups, and small business deliveries across Suffolk and Cambridgeshire.

Van Hire Rates — Half-Day, Full-Day and Multi-Day

We offer competitive daily rates and a popular 4-hour half-day slot for shorter jobs. Multi-day hires are available for longer projects, weekends away, or extended trade work. Live pricing is shown in our online booking wizard once you select your dates and van — there are no hidden fees, no VAT (we are not VAT registered), and the refundable £100 deposit is only taken at handover, not at the time of booking.

Areas We Serve Across Suffolk and East Anglia

Our depot is in Mildenhall, IP28 7AS, in the heart of West Suffolk, which makes us perfectly placed to serve customers across the region. Popular collection areas include:

Mildenhall — local van hire on your doorstep
Bury St Edmunds — short drive for house moves and trade work
Newmarket — convenient for racing yards and equestrian deliveries
Cambridge — student moves, university lets and city deliveries
Brandon — local Brecks and forestry-related transport
Thetford — Norfolk border deliveries and house moves
Ely, Soham and Newmarket Heath — easy A11/A14 corridor access

How to Book a Van in Mildenhall — Step by Step

Choose your dates and time slot (half-day or full-day) on the online booking wizard.
Select a van category — Luton, Low Loader or LWB Panel.
Add optional extras such as Collision Damage Waiver (CDW), additional driver or moving blankets.
Enter your contact and address details — we use Google Address autocomplete to keep it quick.
Submit your request. We confirm availability by email, usually within a few hours.
On collection day, bring your UK driving licence, DVLA check code (or NI number), and proof of address.

Common Mistakes to Avoid When Hiring a Van

Underestimating size — a sofa, fridge-freezer and washing machine rarely fit in a small van. For two-bed moves, choose the Luton or LWB Panel.
Forgetting the DVLA check code — generate it the day before at gov.uk/view-driving-licence; codes expire after 21 days.
Returning the van empty of fuel — vans must be returned with the same fuel level as collection to avoid refuelling charges.
Skipping CDW — without it your insurance excess sits at £1,000. Adding CDW reduces it to £500 for a small daily fee.
Booking too late — weekends in Suffolk book up fast, especially around bank holidays and the start/end of university terms in Cambridge.

Frequently Asked Questions — Suffolk Van Hire

What areas do you cover?

We're based in Mildenhall, Suffolk and serve customers across Suffolk and the surrounding areas including Bury St Edmunds, Newmarket, Cambridge, Brandon and Thetford.

What types of vans are available?

Our fleet includes Luton vans with tail lifts, Low Loader vans and LWB Panel vans — suitable for house moves, deliveries, trade work and more.

Do I need a deposit?

Yes — a refundable £100 deposit is taken at the start of every hire. The deposit is fully refunded after the van is returned in the same condition and refuelled to the same level.

What documents do I need to hire a van?

You'll need a valid UK driving licence, a recent DVLA check code (or NI number — we can run the check for you) and proof of address such as a utility bill or bank statement.

Can I hire a van for half a day?

Yes — we offer 4-hour half-day hire slots as well as full-day and multi-day rentals to suit your schedule.

Are your vans fully insured?

Yes, all our vans come fully insured. Optional Collision Damage Waiver (CDW) is available to reduce your excess from £1,000 to £500. You can select it at checkout.

Do you charge VAT?

No. iDrive Van Hire is not VAT registered, so the price you see is the price you pay.

How old do I have to be to hire a van?

Drivers must be at least 25 years old and have held a full UK driving licence for a minimum of 2 years.

Contact iDrive Van Hire — Mildenhall, Suffolk

iDrive Van Hire, 94c Hampstead Avenue, Mildenhall, Suffolk, IP28 7AS, United Kingdom. Telephone: +44 1638 251251. Email: info@myidrive.co.uk. Opening hours: Monday to Friday 08:00–18:00, Saturday 09:00–16:00.